FAQs
- International Bank Accounts
- Credit Services
- Credit Cards
- Debit Cards
- Prepaid Cards
- Brokerage Services
- Merchant Services
- Corporate Services
International Bank Accounts
How long does it take for an account to be opened after the completed application forms have been submitted?
After we have confirmed both bank and professional reference and all other due diligence requirements have been met, we would proceed to open an account. It takes approximately two to three business days upon receipt of a complete application.
Do you offer Saving Account?
Not at this time, however, we are in the process of doing so in the near future. In the interim, you may maintain term deposits for periods as short as 30 days.
What are your interest rates for Certificate of Deposits?
Our rates vary based on the amount invested and term of the deposit. For more specific quotes on our rates, please feel free to contact the Bank.
How can I request transfer in and out of my account?
For you to request funds out of your account, you can either send us instructions via our online service or by fax and/or email. However, please note that all instructions require a signature and password in order for us to execute any type or form of instructions. This password or PIC is included on the application form and you will need to fill it in and remember it at all times.
For transfers coming into an account, you would need to provide your bank abroad with our specific bank details, so as to enable them to execute the transfer.
In the event that the incoming transfer shall exceed US$50K, then the Bank requires a satisfactory declaration of source of funds.